We promise guaranteed response time rather than best endeavors.
We offer a wide range of options of Extended Warranty Packs for your in-warranty systems. If your system is out of warranty chose from our range of Annual Maintenance Plans, Spot Service offers & Upgrade options for any brand of UPS and other power conditioning equipments.
Maintenance and Support Uninterruptible Power Supplies and Standby Power Systems have parts that will age with use. At some stage during its service life, a power protection device will alarm due to a service issue - the batteries might need replacing, the fans might have failed or the system developed a snag in its control circuitry.
Any of these factors could cause the UPS to fail or trip leading to Network Crash and even worse, exposing your critical equipments to caprices, vagaries, whims & fancies of raw power supply such as spikes, electrical noise, sags and surges.
UPS & Power Conditioning systems are lifeline to your Mission Critical Equipments. In order to ensure trouble free operations it is imperative that these systems are maintained by skilled engineers. Please contact our service team to choose from our range of Annual Maintenance Plans and Spot Service options for any brand of UPS and other power conditioning products such as Stabilizers, Inverters & Batteries.
Annual Maintenance Plans (AMP)
An Annual Maintenance Plan provides guaranteed response time rather than best endeavors. Maintenance plan customers have priority call on our service resources.
Benefits of Way AMP
Technical support hotline - 7x24
Battery cover from the manufacturer
Emergency call out response
Planned battery replacement
Free on-site repair or swap-out
Pro rata battery replacement
Free parts (not consumables)
Preventive Maintenance visits
Scheduled Health Check
Battery maintenance
"Guaranteed response times of up to 2 clock hours as standard".
"The friendliest support team in the industry."
Some of these are included as standard and some are optional. For more details please telephone or email our service team.